Terms of Service for Gosca
These Terms of Service (“Terms”) govern your access to and use of the services provided by GOSCA IT Solutions (“GOSCA”, “we”, “us”, or “our”) through our websites: www.gosca.co.za, clientzone.gosca.co.za, and events.gosca.co.za (collectively referred to as the “Platforms”).
By accessing or using our Platforms, creating an account, booking an event, submitting a repair, or purchasing any products or services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our Platforms or services.
Effective Date: 27 May 2026 Last Updated: 27 May 2026
1. Who We Are
GOSCA IT Solutions is a South African company offering device repairs, sales of new and refurbished technology, IT support, business solutions, and event hosting services. Our registered address is: 72 Rose Avenue, Wilgehof, Bloemfontein, 9301, South Africa.
2. User Accounts (Client Zone)
- You must be at least 18 years old to create an account.
- You are responsible for maintaining the confidentiality of your login credentials.
- You agree to provide accurate and complete information when registering.
- We reserve the right to suspend or terminate accounts that violate these Terms.
3. Services and Repairs
- All repair services are provided based on quotations. Work will only begin after you accept the quotation.
- Repair turnaround times are estimates and not guaranteed.
- We will handle your device with reasonable care, but we are not liable for pre-existing damage or data loss unless caused by our negligence.
4. Events and Bookings
- Event registrations are subject to availability.
- Tickets are non-transferable unless otherwise stated.
- We reserve the right to cancel or reschedule events with reasonable notice.
- Refunds for events are governed by our Returns and Refunds Policy.
5. Products and Sales
- All product descriptions and pricing are subject to change without notice.
- We reserve the right to refuse or cancel any order for any reason.
- Ownership of goods passes to you only after full payment and delivery/collection.
6. Pricing and Payment
- All prices are in South African Rand (ZAR) and inclusive of VAT where applicable.
- Payment must be made in full before goods are dispatched or services rendered (unless credit terms are agreed).
- We use secure third-party payment processors.
7. Returns, Refunds and Warranties
Our Returns and Refunds Policy and warranty terms are incorporated into these Terms of Service. Please refer to our Returns and Refunds Policy for complete details.
8. Intellectual Property
All content, logos, images, text, and software on our Platforms are the intellectual property of GOSCA or its licensors. You may not copy, modify, distribute, or commercially exploit any content without our prior written permission.
9. Prohibited Conduct
You agree not to:
- Use the Platforms for any unlawful purpose
- Upload viruses, malware, or harmful code
- Attempt to gain unauthorised access to any part of the Platforms
- Harass, abuse, or threaten other users or staff
- Circumvent any security measures
10. Limitation of Liability
To the maximum extent permitted by South African law (including the Consumer Protection Act):
- GOSCA shall not be liable for indirect, consequential, or incidental damages.
- Our maximum liability shall not exceed the total amount paid by you for the specific product or service in question.
11. Privacy and Data Protection
We process your personal information in accordance with the Protection of Personal Information Act (POPIA). Please read our Privacy Policy and Cookies Policy.
12. Accessibility
We are committed to digital accessibility. Please refer to our Accessibility Statement.
13. Governing Law
These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes will be subject to the exclusive jurisdiction of the South African courts.
14. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by posting the new version on this page. Your continued use of our Platforms after such changes constitutes your acceptance of the updated Terms.
15. Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: sales@gosca.co.za Phone: +27 76 481 4165 Physical Address: 72 Rose Avenue, Wilgehof, Bloemfontein, 9301, South Africa
- +27 76 481 4165
- info@gosca.co.za
- 72 Rose Avenue, Wilgehof, Bloemfontein, 9301, South Africa
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