Terms and Conditions for Gosca
These Terms and Conditions (“Terms”) govern your use of the websites operated by GOSCA IT Solutions (“GOSCA”, “we”, “us”, or “our”), including: www.gosca.co.za, clientzone.gosca.co.za, and events.gosca.co.za (collectively referred to as the “Websites”), as well as the purchase of goods and services from us.
By accessing or using our Websites, creating an account, or making a purchase, you agree to be bound by these Terms. If you do not agree, please do not use our Websites or services.
Effective Date: 27 May 2026 Last Updated: 27 May 2026
1. Who We Are
GOSCA IT Solutions is a South African company (based in Bloemfontein) that provides device repairs, sales of new and refurbished technology, IT support, business solutions, and event hosting.
Our physical address is: 72 Rose Avenue, Wilgehof, Bloemfontein, 9301, South Africa.
2. Use of the Websites
- You must be at least 18 years old to use our Websites and services.
- You agree to use the Websites only for lawful purposes and in accordance with these Terms.
- You are responsible for maintaining the confidentiality of your Client Zone account credentials.
3. Products and Services
- All descriptions, images, and specifications on our Websites are for illustrative purposes only. We reserve the right to correct any errors in pricing or description.
- We reserve the right to refuse or cancel any order at our sole discretion.
- Repairs: All repair work is subject to a quotation. Work will only commence after your approval.
4. Pricing and Payment
- Prices are quoted in South African Rand (ZAR) and are subject to change without notice.
- Payment is required in full before processing (except where credit terms have been agreed).
- We accept various payment methods including EFT, card payments, and approved third-party processors.
- All transactions are processed securely.
5. Delivery and Collection
- Delivery times are estimates only and not guaranteed.
- Risk in the goods passes to you upon delivery or collection.
- You are responsible for providing accurate delivery details.
6. Returns and Refunds
Our Returns and Refunds Policy forms part of these Terms. Please refer to our Returns and Refunds Policy for full details.
7. Warranties
- New products carry the manufacturer’s warranty.
- Refurbished products and repairs carry a limited warranty as specified at the time of sale/repair (typically 3–6 months).
- Warranties do not cover misuse, liquid damage, unauthorised modifications, or normal wear and tear.
8. Intellectual Property
All content on our Websites (text, images, logos, videos, etc.) is the intellectual property of GOSCA or its licensors. You may not reproduce, distribute, or create derivative works without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law (including the Consumer Protection Act):
- GOSCA shall not be liable for any indirect, incidental, special, or consequential damages.
- Our total liability shall not exceed the value of the goods or services purchased.
10. Indemnity
You agree to indemnify and hold GOSCA harmless from any claims, losses, or damages arising from your breach of these Terms or misuse of our Websites.
11. Privacy and Cookies
Your privacy is important to us. Please refer to our:
12. Accessibility
We are committed to digital accessibility. Please refer to our Accessibility Statement.
13. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.
14. Changes to These Terms
We reserve the right to update these Terms at any time. Continued use of our Websites after changes constitutes acceptance of the new Terms.
15. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
Email: sales@gosca.co.za Phone: +27 76 481 4165 Address: 72 Rose Avenue, Wilgehof, Bloemfontein, 9301, South Africa
- +27 76 481 4165
- info@gosca.co.za
- 72 Rose Avenue, Wilgehof, Bloemfontein, 9301, South Africa
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